Privacy Statement
Effective on June 24, 2011
Hostlantic is committed to protecting your privacy. This privacy policy describes how Hostlantic collects and uses the personal information you provide on our website: www.Hostlantic.com. It also describes the choices available to you regarding www.Hostlantic.com’s use of your personal information and the steps you can take to access this information and to request that we correct or update it.
Hostlantic is a Participant in the TRUSTe Privacy Seal Program. TRUSTe is an independent organization whose mission is to advance privacy and trust in the networked world. This Web site has agreed to have its privacy practices monitored for compliance by TRUSTe.
If you have questions or concerns regarding this policy, you should first contact us at billing@Hostlantic.com. If you do not receive acknowledgment of your inquiry, or if your inquiry has not been satisfactorily addressed, you should then contact TRUSTe. TRUSTe will then serve as a liaison with the Web site to resolve your concerns.
What type of information does Hostlantic collect?
When you visit our website, our Web server collects basic user information about you that includes your ISP”s domain, the time you accessed our website, and the pages from within our website that you visit and is not personally identifiable information except as needed to prevent fraud or abuse of the system.
When you sign up for Hostlantic”s services, you provide us with both contact and payment information. Contact information typically includes your name, address, and phone number. Payment information typically includes your credit card number.
While you are a Hostlantic customer, we manage information with regard to your account status, choice of services, and customer logs. In addition, we may store customers” electronic mail and other communications as a necessary incident to the transmission and delivery of those communications.
Surveys or Contests
From time-to-time, we may provide you the opportunity to participate in contests or surveys on our site. If you participate, we will request certain personally identifiable information from you. Participation in these surveys or contests is completely voluntary and you therefore have a choice whether or not to disclose this information. The requested information typically includes contact information (such as name and shipping address), and demographic information (such as zip code).
We use this information to notify contest winners and award prizes, to monitor site traffic or personalize the site (in the case of anonymous information collected in surveys), to send participants an email newsletter.
We may use a third party service provider to conduct these surveys or contests; that company will be prohibited from using our users” personally identifiable information for any other purpose including their own marketing. We will not share the personally identifiable information you provide through a contest or survey with other third parties unless we give you prior notice and choice.
How do we use this information?
We use the contact information you provide us to establish our service for you. We use payment information for payment processing purposes only. We create and maintain other information such as customer account status, choice of services, and customer logs in the normal course of providing service. By pressing the “submit” button, each visitor constitutes consent to use the information for purposes stated in this Policy.
Hostlantic may use customer information to provide customers with system information or information about new or upgraded products if you have chosen to receive such offers. You may opt out of receiving these offers by changing your preferences in your account information or by following the unsubscribe instructions in each email sent to you.
Our trusted affiliates are responsible for processing or handling some of the information we receive, such as order fulfillment for phone services. Those affiliates are not authorized to use such information for purposes beyond those specified by us including marketing and are required to preserve the confidentiality with which we treat such information.
We may disclose contact information with your permission when gathering and posting testimonials.
We will not otherwise disclose customer personal and account information unless we have reason to believe that disclosing such information is necessary to identify, make contact with, or bring legal action against someone who may be causing harm or interfering with the rights or property of Hostlantic, our customers, or others. We may provide information to regulatory authorities and law enforcement officials in accordance with applicable laws, respond to legal process, or where Hostlantic has a good faith belief that the law requires such disclosure.
Hostlantic also will not disclose to third parties the contents of any electronic mail or other electronic communications that Hostlantic stores or transmits for its customers except where: (a) it is a matter or public safety or policy; (b) it is in connection with the transfer of other business assets; (c) it is required to cooperate with orders, warrants, or other legal process that Hostlantic determines in its sole discretion to be valid and enforceable; and (d) it is necessary to provide to a law enforcement agency when the contents are inadvertently obtained by Hostlantic and appear to pertain to the commission of a crime.
Hostlantic disclaims any intention to censor, edit, or engage in ongoing review or surveillance of communications stored on or transmitted through its facilities by customers or others. Hostlantic will, however, review, delete, or block access to communications that may harm Hostlantic, its customers or third parties. The grounds on which Hostlantic may take such action include, but are not limited to, actual or potential violations of the TOU.
Please note that Hostlantic may use this information collected to direct service notices as well as provide you with other general information that may be of interest to you and information about our services or product offerings that you have opted to receive, as well as other important information regarding your account or services at our discretion. You may not opt our of receiving service related email communications.
Customers may opt out of receiving newsletters and/or promotional emails from Hostlantic by sending a request to newsletter-unsubscribe@Hostlantic.com , by using the unsubscribe instructions included in each promotional communication, or by changing your email preferences on the site within your Account information. In this request, customers must identify their domain name and contact information. Customers may not opt out of receiving information from Hostlantic which is essential for maintaining or updating customers account or system information.
Third Party Advertising and Cookies
You can access your personal information, such as your address and contact information, at anytime to correct, change or delete any of the data shared with us when you became a customer of Hostlantic. As a customer of Hostlantic you can access your personal information by clicking on the “Customer Login” link at the top of any Web page. Your account information is secure and is accessible by using a password that you select. If you need assistance or have questions about correcting information you can contact us via email at support@Hostlantic.com. Hostlantic will respond to access requests within 30 days.
How Can I Access My Personal Information
You can access your personal information, such as your address and contact information, at anytime to correct, change or delete any of the data shared with us when you became a customer of Hostlantic. As a customer of Hostlantic you can access your personal information by clicking on the “Customer Login” link at the top of any Web page. Your account information is secure and is accessible by using a password that you select. If you need assistance or have questions about correcting information you can contact us via email at support@Hostlantic.com. Hostlantic will respond to access requests within 30 days.
Security
Hostlantic has security measures in place to help prevent the loss, misuse and alteration of the information under our control. When you place an order online, your information, including your credit card number, is protected using Secure Socket Layer (SSL) encryption technology. This encrypts order data and is designed to aid in ensuring the accuracy and security of that customer information.
We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
If you have any questions about security on our website, you can send email us at privacy@Hostlantic.com.
Links
Our website provides links to other websites, sites that may be maintained by companies that are not affiliates of ours. We are not responsible for the privacy practices or the content of such websites and we encourage you to use caution. In particular, we recommend that you view the privacy policy posted on each site to confirm the sites policies are acceptable to you. This Policy applies solely to information collected by this website.
Children’s Privacy
Hostlantic does not sell products or services for purchase by children. Customers must be at least 18 years of age. Any individual under the age of 18 (“Minor”) must have a parent or guardian accept the TOU in order for the Minor to become a Customer. If you are under 18, we strongly encourage you to use our website only with the involvement of a parent or guardian.
Changes to Our Policy
If we decide to change our privacy policy, we will post those changes to this privacy statement, the home page, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.
We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a prominent notice on our home page.
If you have questions or concerns regarding this Policy, please contact us.