Money Back Guarantee
We guarantee that you will be 100% satisfied with our services. Our top priority is to satisfy you, our customer! We guarantee our services 100%. If for any reason you are unsatisfied with our service within the money back guarantee period, simply contact us in the first 30 days of your hosting and we will refund the full price of your hosting package. No advanced notification required, no paperwork, no red tape, no catches whatsoever. Details
We’re committed to providing maximum uptime for your website, therefore we have gone to great lengths to provide the best security, reliability and great hardware in the industry. Our combined expertise and knowledge allows us to commit to a 99.9% Service Level Agreement. If your server isn’t available for the guaranteed amount of the time within a given month, we will give you a pro-rated credit for the time. Details
Support Response Guarantee
Any technical support request that is submitted through our specified support channels is guaranteed to receive a response within six (6) hours. We know how important technical support can be. This is why we have a support staff available any time, day or night – 24/7/365! We guarantee a response time of less than 60 minutes (normally 30 minutes) and resolution time of less than 6 hours (normally 1 – 2 hours).