All accounts will be activated within 3 hours or less.

Additional domains allow a site owner to host unique additional domains and websites using the hosting control panel. Additional domains are very useful for hosting client sites, prototype sites, or sites for friends and family. Alternate domains can be used as "pointers" or used to host additional fully functional websites, and email accounts. Additional domains are completely individualized and each has its own set of configuration options, separate from the primary hosted domain.

The total disk space storage, listed in megabytes, for all HTML and related web site files, emails, log files, and stats. Site owners who require more space can simply add storage space as needed.

Bandwidth is the total amount of data sent to and from your hosting service in any given month (often referred to as 'network transfer'). Hostlantic offers a generous amount of bandwidth as demanded by the type of clients we host.

Should a site owner exceed their allocated bandwidth, our server will notify you by email and present you with some simple options for upgrading your account.

Our versatile email system permits a site owner to create numerous email addresses. Email features include POP3 account creation, 100% Virus Free Email and webmail.

To upload files to your webhosting space, you require an FTP account. FTP stands for File Transfer Protocol and as the name suggested is used to transfer files. To transfer files, you can download the FTP program from the internet for free.

Dedicated IP address is a unique address in which your site is assigned to. If your hosting plan does not come with a dedicated IP, you can add this feature for an additional of $1.95/monthly to your existing plan.

Plesk is a friendly user interface control panel. Plesk allows you to easily control all hosting accounts of yours. With a click of the button you will be able to create and manage your mail accounts, databases, access files, set up a shopping cart and much more.

In addition to Daily Backup, our control panel gives you to option to make an Acronis 'instant' backup of your entire hosting account with us. It will archive your account and provide you with a link to download the backup. You can then use this backup file to restore your account on our servers if need be.
This backup gets everything associated with your account: e-mail accounts (including the passwords and messages still on the system), FTP accounts, add-on/sub/parked domains, databases, mailing lists, EVERYTHING that is setup with the account.

All shared and reseller hosting accounts are on the Hostlantic backup network. Your data is saved on a daily basis by our remote backup system. In the unlikely event of a disk failure, we can quickly restore users' data.

Prices will never increase regardless of how long you stay with us.

We are so sure that you will love hosting with us, that we back up all of our hosting plans with a 45 day money back guarantee. If you are in any way dissatisfied within your first 45 days of service, we will refund your money (excluding setup fees and overage charges).

Every email user has access to our web based email system that permits sending and receiving email directly over the web. This feature is great for email users who are traveling or are in remote locations.

Includes contacts database system.

Includes a very robust calendaring system. With notification schedules, tasks, and recurrence rules, SmarterMail 4.x can completely replace your desktop calendaring solution.

Matching email with your domain name, similar to yourname@yourdomain.com.

The Email Management ties into our Control Panel and allows you to manage all your email accounts, aliases, forwards, autoresponders, and mailing lists.

Multiple Recipient Addresses are just like email forwarders (below), however, Multiple Recipient Addresses, as the name suggested are used to forward to more than one email address at a time. This feature can be used as a simple method of emailing a group of people or as a mailing list and recipients can be altered at any time via the control panel.

Using forwarders, a site owner can choose to quickly forward email to other addresses on a permanent or temporary basis. Such as "john@yourdomain.com" can be forwarded to "john@yahoo.com".

All email accounts can be caught into a single account in your domain.

Email Auto responders are useful for email users who are away from their emails (on vacation for instance) who would like an automated response sent back whenever an email is sent to them. Responders are also great for businesses who publicly list role-based or generic email addresses such as "sales@yourdomain.com".

Spam Filtering/Protection are now included with all hosting accounts! Once a paid feature, our spam solutions use accurate spam detection and prevention technologies to keep your mailboxes as spam-free as possible.

All Hostlantic email services are protected with supreme Dr. Web Virus Protection software allowing Hostlantic to offer 100% Virus Free Email (known viruses only - since it would be impossible to protect from brand new threats instantly). This service is included free of charge. Terms and conditions apply.

All POP3 accounts hosted with Hostlantic are also IMAP enabled! IMAP stands for Internet Message Access Protocol. It is a method for accessing electronic mail or bulletin board messages that are kept on a (possibly shared) mail server. In other words, it permits a client email program to access stored remote messages as if they were local. For example, email stored on an IMAP server can be accessed from a desktop computer at home, a workstation at the office, and a notebook computer while traveling, without the need to transfer messages or files back and forth between these computers.

In addition to email forwarding, users have the option to retrieve and send email directly from their POP3 mailboxes on the mail server using an email program such as Eudora, Microsoft Outlook or web based email. POP3 email accounts are accounts that you setup using your domain name ie sales@yourdomain.com or nancy@yourdomain.com. Our SMTP servers allow you to send mail from your domain as well. You can manage your POP3 email accounts easily in your Control Panel. Every email service has its own secure outbound email server which ultimately simplifies the aspect of sending outbound email from a site owner's domain. Your SMTP server will also be password protected so that spammers cannot use your domain as a "free relay service" to cause serious problems. The SMTP gateway is constantly sync with your POP3 email accounts so multiple passwords do not have to be remembered.

SPF (Sender Policy Framework) is an extension of SMTP that stops email spammers from forging the "From" fields in an email. SPF Protection is one method that can be used to stop spam from being sent using unauthorized domain names.

Microsoft's new implementation of their IIS web server mail component that can be used with any web-based scripts. This component is replacing the CDONTS mail component.

All Hostlantic email servers have a secondary mail server backup - in the event your primary mail server is unreachable, a backup one will collect mail messages and forward them to the primary mail server once it is available again, ensuring that you do not lose a single message. The backup services can also be used by those hosting email off-site such as Microsoft Exchange based setups.

The best way to walk you through each step of getting your site up and running in the shortest time. You can have full access once you login to your control panel.

We have an extensive library of online support available as well. Our FAQ and Support Center may provide the answers you need without having to contact support directly.

Hostlantic also provides extensive online documentation for common web applications.

Hostlantic Chat Support are available 24 hours a day 7 days a week 365 days a year!

Our Help Desk is manned 24/7, submit your request there anytime of the day or night.

Remote Off-Site Data Backups provide a cost effective means of automatically backing up your data to a remote Network Accessible Storage (NAS) facility. Your backups are performed by Hostlantic during non-working hours so as not to interrupt your business.

Get industrial-grade user and application policy enforcement, mutli-vector attack protection, and secure connectivity services in a single cost-effective, easy-to-deploy solution.

Our servers are fully patched and kept up-to-date with the latest security and software update. This is done on a regular basis.

In the event of a power loss, our equipment is connected to automatic battery backup systems and readily available generators so that we may continue to operate without any down time. In the event of prolonged power outages our system is connected to Diesel powered backup generator capable of powering the entire operation for weeks if necessary.

All of Hostlantic's hosting services are connected to the Internet in multiple ways using a variety of carriers and network providers. We call this "load balancing" - a unique aspect of our service that eliminates most common network and downtime issues caused by congestion and failure.

If one of our network routes becomes "unhealthy", our network immediately and automatically switches connectivity links to use a healthy route which eliminates packet loss and downtime.

Our core network is guaranteed to be fully functional and packet-loss free at all times. If a site owner experiences a network problem that is the fault of Hostlantic we will gladly refund the hosting fee for the month in which the failure occurs. See Terms of services for more details.